How Do I Signup or Create a New Account?

On the home screen, To create a new account simply click on the "sign up" button.And it will bring you to this screen.On this screen, simply follow th...... Read More

What is Route Planning?

Upper: Route Planner is the application that helps small businesses to plan a route that finds the most efficient route traveling through multiple add...... Read More

How do I Login with email or Google account?

In this article, you'll learn what you need to get started with Upper: Route Planner, and how to login for a free account.Login with a Google account-...... Read More

Where can I download the Upper Route Planner app?

You can download Upper Route Planner on mobile (Android & iOS) and access it via the web platform. Mobile App Download Upper Route Planner is available on both the Apple App Store and Google Play Store. To download the app: 1. Open the Apple App Sto... Read More

How do I create a new account on Upper Route Planner?

To create an account on Upper Route Planner, follow these steps: 1. Open the App or Web Version • Download and open the Upper Route Planner app from the App Store or Google Play Store. • You can also sign up through the web app. • Tap on Sign Up t... Read More

How Do I Change my Account Details?

You can change the account details and personal information by clicking on the Profile link at the top right of the page.When on the profile page, you...... Read More

How do I Change my Password?

You can change the account details and personal information by clicking on the Profile link at the top right of the page.When on the settings page,Cli...... Read More

What are the Delivery Options and How do I Set Them?

Delivery options can be found in the settings tab on the main app. The system gives you success + failure options upon arrival at your stops. You can ...... Read More

How to or can I export addresses?

Yes. You can export addresses of each route on the routes page.Click on the "Action" buttonand then click “Export Addresses”,Select the type of file y...... Read More

What is a Addresses & Contact Book?

Addresses in the Upper: Route Planner websiteThis is the section where you can view, edit, add, or delete all your contacts and addresses which you ca...... Read More

How to Delete Addresses?

To delete an address from the Route Planner App, follow the below stepsStep 1- Click the "Addresses" tabYou will be brought to this pageStep 2 - Click...... Read More

How to Add Favourite Addresses?

You will find all the addresses you have used, added or imported in the app in the “Addresses” tab.Here you can simply click the star icon on each add...... Read More

How to Add Addresses in the Contact Book?

You can add the addresses to the contact book manually one by one or import the address list to the app. To know more about importing the addresses, l...... Read More

What if I'm Unable to Login to the app?

If you are having issues logging in or you are unable to login, try resetting your password by clicking “Forgot Password?” link on the login screen.If...... Read More

Is my Information Secure?

Yes. Data privacy and security is our topmost concern.We only use the information to plan your routes and improve the app with incremental enhancement...... Read More

Do you offer customer support?

We are always ready to assist you at any step of the way. We have our support staff on email which you can send via the Upper: Route Planner website a...... Read More

Where can I see Insights in the web?

To view the insights, all you need to do is click on the "Reports" tab, on the left-hand side. It will show your insights dashboard. From here you can...... Read More

Can I share my daily report with other people?

Yes. You can share the reports generated for Routes and Stops with other people you work with. To do that, go to the "Reports" page.Click on the repor...... Read More

How to add team members?

To add a new team member or to select from existing team members, simply go to the "Team Members" page.To add a new team member, simply click on the "...... Read More