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Import Addresses
Getting Started
How Do I Signup or Create a New Account?
What is Route Planning?
How do I Login with email or Google account?
Where can I download the Upper Route Planner app?
How do I create a new account on Upper Route Planner?
Settings Explained
How Do I Change my Account Details?
How do I Change my Password?
What are the Delivery Options and How do I Set Them?
Import Addresses
How to Import Addresses? What is the format?
Addresses
How to or can I export addresses?
What is a Addresses & Contact Book?
How to Delete Addresses?
How to Add Favourite Addresses?
How to Add Addresses in the Contact Book?
Customer Support
What if I'm Unable to Login to the app?
Is my Information Secure?
Do you offer customer support?
Reports
Where can I see Insights in the web?
Can I share my daily report with other people?
Sharing and Teams
How to add team members?
Getting Started
How Do I Signup or Create a New Account?
On the home screen, To create a new account simply click on the "sign up" button.And it will bring you to this screen.On this screen, simply follow th......
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What is Route Planning?
Upper: Route Planner is the application that helps small businesses to plan a route that finds the most efficient route traveling through multiple add......
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How do I Login with email or Google account?
In this article, you'll learn what you need to get started with Upper: Route Planner, and how to login for a free account.Login with a Google account-......
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Where can I download the Upper Route Planner app?
You can download Upper Route Planner on mobile (Android & iOS) and access it via the web platform. Mobile App Download Upper Route Planner is available on both the Apple App Store and Google Play Store. To download the app: 1. Open the Apple App Sto...
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How do I create a new account on Upper Route Planner?
To create an account on Upper Route Planner, follow these steps: 1. Open the App or Web Version • Download and open the Upper Route Planner app from the App Store or Google Play Store. • You can also sign up through the web app. • Tap on Sign Up t...
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Settings Explained
How Do I Change my Account Details?
You can change the account details and personal information by clicking on the Profile link at the top right of the page.When on the profile page, you......
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How do I Change my Password?
You can change the account details and personal information by clicking on the Profile link at the top right of the page.When on the settings page,Cli......
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What are the Delivery Options and How do I Set Them?
Delivery options can be found in the settings tab on the main app. The system gives you success + failure options upon arrival at your stops. You can ......
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Import Addresses
How to Import Addresses? What is the format?
To import the file with stops to create a route on your laptop, desktop, or phone, login to your Upper route planner account from the web interface. S......
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Addresses
How to or can I export addresses?
Yes. You can export addresses of each route on the routes page.Click on the "Action" buttonand then click “Export Addresses”,Select the type of file y......
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What is a Addresses & Contact Book?
Addresses in the Upper: Route Planner websiteThis is the section where you can view, edit, add, or delete all your contacts and addresses which you ca......
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How to Delete Addresses?
To delete an address from the Route Planner App, follow the below stepsStep 1- Click the "Addresses" tabYou will be brought to this pageStep 2 - Click......
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How to Add Favourite Addresses?
You will find all the addresses you have used, added or imported in the app in the “Addresses” tab.Here you can simply click the star icon on each add......
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How to Add Addresses in the Contact Book?
You can add the addresses to the contact book manually one by one or import the address list to the app. To know more about importing the addresses, l......
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Customer Support
What if I'm Unable to Login to the app?
If you are having issues logging in or you are unable to login, try resetting your password by clicking “Forgot Password?” link on the login screen.If......
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Is my Information Secure?
Yes. Data privacy and security is our topmost concern.We only use the information to plan your routes and improve the app with incremental enhancement......
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Do you offer customer support?
We are always ready to assist you at any step of the way. We have our support staff on email which you can send via the Upper: Route Planner website a......
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Reports
Where can I see Insights in the web?
To view the insights, all you need to do is click on the "Reports" tab, on the left-hand side. It will show your insights dashboard. From here you can......
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Can I share my daily report with other people?
Yes. You can share the reports generated for Routes and Stops with other people you work with. To do that, go to the "Reports" page.Click on the repor......
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Sharing and Teams
How to add team members?
To add a new team member or to select from existing team members, simply go to the "Team Members" page.To add a new team member, simply click on the "......
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